All Systems Operational

Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026
Scheduled SurePrep Maintenance - CCH Binders only
Update - The scheduled maintenance has been completed.
Feb 3, 10:04 EST
Completed - The scheduled maintenance has been completed.
Feb 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 05:40 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 04:05 EST
Scheduled - We would like to inform you that on Tuesday, February 3, from 7:00 AM to 8:00 AM EST, scheduled updates will be performed.
During this time, CCH binder processing queues may run at limited capacity, resulting in temporary processing delays.

Thank you for your understanding as we work to enhance our services.
Feb 3, 04:04 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026
Scheduled SurePrep Maintennace
Completed - The scheduled maintenance has been completed.
Feb 1, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 22:30 EST
Scheduled - We would like to inform you that on Saturday, January 31 from 10:30 PM EST to Sunday, February 1, 6:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jan 30, 11:23 EST
Jan 31, 2026
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Scheduled SurePrep Maintennace
Completed - The scheduled maintenance has been completed.
Jan 25, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 22:30 EST
Scheduled - We would like to inform you that on Saturday, January 24 from 10:30 PM EST to Sunday, January 25, 6:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jan 22, 18:09 EST
Jan 24, 2026
Jan 23, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 22:00 EST
Scheduled - We would like to inform you that on Thursday, January 22 from 10:00 PM EDT to Friday, January 23 at 02:00 AM EDT, we will be deploying important updates to our system. During this time, the system queues will operate at limited capacity for some features.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jan 20, 14:32 EST
Jan 22, 2026
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

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