All Systems Operational
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Learning Operational
Checkpoint Research Operational
Confirmation.com Operational
Confirmation.com - Rivio Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
Customer Support Operational
Estudio One (SaaS) Operational
GoFileRoom Operational
GoSystem Tax RS Operational
Legal Ed Center Operational
NetClient CS Operational
OnBalance Operational
ONESOURCE University Operational
Onvio Firm Management Operational
Onvio Platform Operational
Onvio Tax Operational
Optimus Operational
Tax and Accounting Professionals Learning Center Operational
Ufile Online Operational
Virtual Office CS / SaaS Operational
Web Builder CS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 5, 2022

No incidents reported today.

Jul 4, 2022

No incidents reported.

Jul 3, 2022
Resolved - CS Connect (and electronic filing functionality within CS Professional Suite products) is working for all customers.
Jul 3, 04:20 UTC
Update - CS Connect (and e-filing in CS Professional Suite products) is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 3, 04:19 UTC
Identified - We have received reports that CS Connect is unavailable. This includes e-filing in CS Professional Suite products. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 3, 04:19 UTC
Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 13:24 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 13:24 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 13:11 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 13:02 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 13:01 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 09:54 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 09:21 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 09:17 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 08:40 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 06:41 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 06:41 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 06:31 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 06:28 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 04:03 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 03:48 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 03:37 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 03:29 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 03:29 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 03:14 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 03:04 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 03:03 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 03:03 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 02:29 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 02:23 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 01:52 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 01:41 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 01:40 UTC
Resolved - Web Builder CS is currently working for all customers.
Jul 1, 01:14 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jul 1, 01:13 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jul 1, 01:13 UTC
Jun 30, 2022
Resolved - Web Builder CS is currently working for all customers.
Jun 30, 23:25 UTC
Update - Web Builder CS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Jun 30, 23:15 UTC
Identified - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jun 30, 23:13 UTC
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Resolved - This incident has been resolved.
Jun 27, 11:54 UTC
Update - The system is fully available to EU customers for uploads and downloads.
Jun 27, 11:54 UTC
Update - The connection remains stable and we continue to monitor.
Jun 25, 12:32 UTC
Monitoring - The vendor has corrected the issue with the connection and we are now monitoring. EU customers can now access the downloads / uploads
Jun 24, 23:01 UTC
Update - The vendor is still working on the issue.
Jun 24, 21:02 UTC
Identified - The vendor connection has disconnected again. We are working the the vendor support team.
Jun 24, 14:36 UTC
Monitoring - The Vendor has established connectivity and the links are back on line, we are monitoring for the remainder of the day.
Jun 24, 09:56 UTC
Identified - The network provider has some links down and have completed a initial diagnosis and will be following up soon.
This is affecting the EU customers at this time for attachments being uploaded and downloaded.

Jun 23, 22:11 UTC
Update - We are continuing to investigate this issue.
Jun 23, 21:15 UTC
Investigating - We are currently investigating a issue with a loss of connection between our primary and EU data center resulting in a failure to download or upload attachments. This is only affecting the EU customers.
Jun 23, 21:14 UTC
Jun 26, 2022

No incidents reported.

Jun 25, 2022
Jun 24, 2022
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.