All Systems Operational
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Learning Operational
Checkpoint Research Operational
Confirmation.com Operational
Confirmation.com - Rivio Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
Customer Support Operational
Estudio One (SaaS) Operational
GoFileRoom Operational
Legal Ed Center Operational
NetClient CS Operational
ONESOURCE University Operational
Onvio Firm Management Operational
Onvio Platform Operational
Optimus Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Ufile Online Operational
Virtual Office CS / SaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2024

No incidents reported today.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - Our metrics and internal testing continue to indicate the ability to login to Checkpoint remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Jun 17, 17:02 EDT
Monitoring - We are aware of a brief disruption in the ability to login to Checkpoint. The issue has been resolved and the login functionality is restored. We will continue to monitor our internal metrics and customer contacts to confirm full resolution.
Jun 17, 11:49 EDT
Investigating - Based on our internal monitoring, we are aware that some customers cannot login to Checkpoint. We are currently working to restore services and will provide an update as soon as we have more information.
Jun 17, 10:00 EDT
Resolved - Our metrics and internal testing continue to indicate the ability to login to NetFirm CS, NetStaff CS, and NetClient CS remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Jun 17, 17:01 EDT
Monitoring - We have restored the ability to login to NetFirm, NetStaff, and NetClient CS. We will continue to closely monitor our internal metrics and customer contacts to ensure the issue is fully resolved. We apologize for any disruption and inconvenience.
Jun 17, 11:01 EDT
Investigating - Based on our internal monitoring, we are aware that some customers cannot login to NetFirm CS, NetStaff CS, or NetClient CS. Active Virtual Office CS sessions are not impacted. We are currently working to restore services and will provide an update as soon as we have more information.
Jun 17, 09:56 EDT
Resolved - This has been resolved.
Jun 17, 14:03 EDT
Monitoring - Following a change implemented by the third party network provider we are seeing users logging into Confirmation without issue and also have not observed any failed login attempts within the system. We are closely monitoring the system to ensure there are no further issues.
May 30, 16:38 EDT
Update - Our initial investigations have identified a networking issue with a third-party internet service provider. We have escalated a case to the provider and our team is actively working with them to resolve the issue. We will provide further updates as soon as we have additional information.
May 30, 13:12 EDT
Identified - We have been made aware of an issue causing some responders on Confirmation.com to receive sporadic sign-on errors. We are actively investigating the situation, and we will provide an update as soon as we have more information.
May 30, 12:46 EDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - Our metrics and internal testing continue to indicate the ability to login to NetFirm CS, NetStaff CS, and NetClient CS remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Jun 14, 16:56 EDT
Monitoring - We are aware of a brief disruption in the ability to login to NetFirm CS, NetStaff CS, and NetClient CS. The issue has been resolved and the login functionality is restored. We will continue to monitor our internal metrics and customer contacts to confirm full resolution.
Jun 14, 13:21 EDT
Identified - We have identified and are working on implementing a fix. Open and active sessions for all applications in Virtual Office CS will remain active and should not be impacted. We will provide another update as soon as we have more information.
Jun 14, 12:52 EDT
Update - We are continuing to investigate this issue.
Jun 14, 12:09 EDT
Investigating - Based on our internal monitoring, we are aware that some customers cannot login to NetFirm CS, NetStaff CS, or NetClient CS. Existing Virtual Office CS sessions are not impacted. We are currently working to restore services and will provide an update as soon as we have more information.
Jun 14, 11:46 EDT
Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - Ufile Online is currently working for all customers.
Jun 10, 13:40 EDT
Investigating - We have received reports that Ufile Online is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Jun 10, 11:28 EDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.