Update - Performance has been restored in AdvanceFlow and we continue to monitor for high traffic. If you're continuing experience issues please contact Support so we can document and troubleshoot the behavior.
Feb 18, 21:33 UTC
Monitoring - Performance has been restored in AdvanceFlow and we continue to monitor for high traffic. If you're continuing experience issues please contact Support so we can document and troubleshoot the behavior.

Thank You,
Feb 18, 13:47 UTC
Update - We have identified an intermittent issue causing latency and overall slow performance navigating within the AdvanceFlow application. Due to high traffic and increased number of concurrent users, we’ve identified the need to add additional resources and enhanced configuration of the environment to meet the spike in usage. We have successfully added capacity and are in the process of fully testing the changes within our quality assurance environments. We expect to have AdvanceFlow back to peak performance by the end of this weekend, 2/14/2021. We will post additional updates here once the issue is resolved.
Feb 10, 22:22 UTC
Identified - We are experiencing intermittent issues with the performance in AdvanceFlow due to high traffic. We are currently investigating the issue with high urgency. We'll update the status page and send an update to subscribers as soon as we have more information.
Feb 9, 19:00 UTC
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Research Operational
Confirmation.com Operational
Confirmation.com - Rivio Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
Customer Support Operational
Estudio One (SaaS) Operational
GoFileRoom Operational
GoSystem Tax RS Operational
LearnLive Operational
Legal Ed Center Operational
NetClient CS Operational
OnBalance Operational
ONESOURCE University Operational
Onvio Firm Management Operational
Onvio Platform Operational
Onvio Tax Operational
Tax and Accounting Professionals Learning Center Operational
Ufile Online Operational
Virtual Office CS / SaaS Operational
Web Builder CS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2021

No incidents reported today.

Feb 27, 2021
Resolved - Checkpoint is currently working at expected speeds.
Feb 27, 12:50 UTC
Update - Checkpoint is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Feb 27, 09:21 UTC
Update - Checkpoint is running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Feb 27, 08:55 UTC
Investigating - We have received reports of slowness in Checkpoint. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Feb 27, 08:55 UTC
Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - Tax and Accounting Professionals Learning Center is currently working at expected speeds.
Feb 25, 14:41 UTC
Investigating - We have received reports of slowness in Checkpoint Learning - Compliance Learning. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Feb 25, 14:10 UTC
Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
Resolved - Web Builder CS is currently working for all customers.
Feb 22, 17:54 UTC
Investigating - We have received reports that Web Builder CS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Feb 22, 17:53 UTC
Resolved - The issues opening Locators within GoSystem Tax RS has been resolved. We apologize for this inconvenience.
Feb 22, 16:22 UTC
Investigating - GoSystem Tax RS is currently experiencing issues opening Locators. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.

Additional information may be available from the ONESOURCE System Status page.
Feb 22, 16:17 UTC
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021
Resolved - We have received reports of Server Errors accessing Documents within Onvio. This was resolved at 8:31 pm. We apologize for any inconvenience.
Feb 18, 01:00 UTC
Feb 17, 2021
Resolved - We have received reports of Server Error accessing Documents within Onvio. This was resolved at 7:59pm. We apologize for any inconvenience.
Feb 17, 01:00 UTC
Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.