All Systems Operational

Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:00 EDT
Scheduled - We would like to inform you that on Saturday, March 14 from 11:00 PM EST to Sunday, March 15, 5:30 AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Mar 12, 19:39 EDT
Mar 14, 2026
Mar 13, 2026
Issue in Conversations
Resolved - CoCounsel Development teams have confirmed the resolution regarding the issue in Conversations. Thank you again for your patience.
Mar 13, 12:26 EDT
Monitoring - CoCounsel Development teams were able to resolve the issue in Conversations and will be monitoring for any reoccurrence. If the issue persists, please contact Support teams for additional troubleshooting. Thank you again for your patience.
Mar 12, 12:53 EDT
Investigating - We’re currently seeing issues with Conversations. Our technical teams are investigating and working to restore normal service as quickly as possible. Thank you for your patience while this is investigated.
Mar 12, 11:22 EDT
Mar 12, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 EDT
Scheduled - We would like to inform you that on Wednesday, March 11 from 22:00 EST to Thursday, March 12, 00:30 EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Mar 11, 16:55 EDT
Mar 11, 2026
Mar 10, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
Mar 10, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 18:08 EDT
Scheduled - We would like to inform you that on Monday, March 9th, from 11:30 PM EST to Tuesday, March 10th, 04:00 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Mar 9, 23:30 EDT
Mar 9, 2026
Mar 8, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Mar 8, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 22:30 EST
Scheduled - We would like to inform you that on Saturday, March 7 from 10:30 PM EST to Sunday, March 8, 6:30 AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Mar 4, 19:10 EST
Mar 7, 2026
Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

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