All Systems Operational

Audit Intelligence Analyze Operational
Audit Intelligence Test Operational
Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled SurePrep Maintenance Jul 11, 2026 23:00 - Jul 12, 2026 01:30 EDT

We would like to inform you that on Saturday, July 11 at 11:00 PM EST to Sunday, July 12 at 1:30 AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Posted on Jul 10, 2026 - 13:53 EDT

Scheduled SurePrep TaxCaddy Maintenance Jul 13, 2026 00:30-03:30 EDT

We would like to inform you that on Sunday, July 12 from 11:30 PM EST to Monday, July 13 at 02:30 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Posted on Jul 10, 2026 - 14:01 EDT
Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:30 EDT
Scheduled - We would like to inform you that on Monday, July 6th from 8:30 PM EDT to Monday, July 6th, 10:00 PM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jul 6, 14:24 EDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
CoCounsel Tax, Audit & Accounting intermittent slowness/errors
Resolved - CoCounsel Development teams were able to resolve the slowness and/or errors that were intermittently occurring in CoCounsel. If issues persist, please contact Support for additional troubleshooting. Thank you for your patience.
Jul 1, 13:31 EDT
Investigating - CoCounsel Tax, Audit & Accounting Development teams have identified intermittent errors and slowness when accessing or using CoCounsel. There is not a current ETA for a resolution however CoCounsel Development teams are currently working to resolve these intermittent issues.
Jul 1, 12:08 EDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:30 EDT
Scheduled - We would like to inform you that on Monday, June 29, 2026, from 12:30 AM EDT to Monday, June 29, 2026, 03:30 AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 25, 10:56 EDT
Jun 28, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 23:30 EDT
Scheduled - We would like to inform you that on Saturday, June 27th from 11:30 PM EDT to Sunday, June 28th, 4:30 AM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 23, 14:29 EDT
Jun 27, 2026
Jun 26, 2026

No incidents reported.

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