All Systems Operational
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Research Operational
Compliance Learning Operational
Confirmation.com Operational
Confirmation.com - Rivio Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
Customer Support Operational
Estudio One (SaaS) Operational
GoFileRoom Operational
GoSystem Tax RS Operational
LearnLive Operational
Legal Ed Center Operational
OnBalance Operational
ONESOURCE University Operational
Onvio Platform Operational
Onvio Firm Management Operational
Onvio Tax Operational
NetClient CS Operational
Tax eLearning Operational
Virtual Office CS / SaaS Operational
Web Builder CS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020
Resolved - Checkpoint is currently working at expected speeds.
Apr 5, 09:47 UTC
Update - Checkpoint is running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Apr 5, 08:45 UTC
Investigating - We have received reports of slowness in Checkpoint. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Apr 5, 08:45 UTC
Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020
Resolved - This issue has been resolved.
Apr 2, 08:16 UTC
Identified - An application code issue has been identified, and we are working to identify and implement an appropriate fix. The next update will be provided on April 2, 2020.
Apr 1, 20:43 UTC
Update - We are continuing to investigate this issue.
Apr 1, 17:48 UTC
Investigating - Compliance Learning is currently experiencing issues with reports where exporting reports produces an error message. We are actively investigating this issue.
Apr 1, 16:16 UTC
Mar 31, 2020

No incidents reported.

Mar 30, 2020
Resolved - Checkpoint is currently working at expected speeds.
Mar 30, 22:55 UTC
Investigating - We have received reports of slowness in Checkpoint. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Mar 30, 22:54 UTC
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Postmortem - Read details
Apr 2, 17:22 UTC
Resolved - All systems continue to operate normally, and the issue is resolved.
Mar 27, 16:06 UTC
Monitoring - System performance has returned to normal, and we are continuing to monitor.
Mar 27, 15:00 UTC
Update - We are continuing to investigate this issue.
Mar 27, 14:45 UTC
Update - We are continuing to investigate this issue.
Mar 27, 13:43 UTC
Update - We are continuing to investigate this issue.
Mar 27, 13:38 UTC
Investigating - Some Virtual Office CS and SaaS users are currently experiencing high latency when logging in through NetFirm and on initial launch of applications. Once users are operating within an application, they appear to be responding normally. We are actively investigating and will provide additional updates as more information is available.
Mar 27, 13:05 UTC
Mar 26, 2020
Postmortem - Read details
Apr 2, 17:22 UTC
Resolved - This issue has been resolved. All systems continue to operate normally.
Mar 26, 18:45 UTC
Monitoring - All systems are currently showing that performance has returned to normal. We will continue to monitor the situation and provide additional updates within an hour.
Mar 26, 16:53 UTC
Investigating - A subset of Virtual Office CS and SaaS users are currently experiencing high latency when logging in through NetFirm and on initial launch of applications. Once users are operating within an application, they appear to be responding normally. We are actively investigating and will provide additional updates as more information is available.
Mar 26, 16:14 UTC
Resolved - Onvio is currently working at expected speeds.
Mar 26, 06:11 UTC
Investigating - We have received reports of slowness in Onvio. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Mar 26, 06:10 UTC
Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020
Resolved - Confirmation.com and secure.rivio.com are currently working for all customers.

A significant ISP disruption occurred in the Miami area preventing many users from accessing the application.
Mar 23, 14:23 UTC
Investigating - We have received reports that secure.rivio.com powered by Confirmation and confirmation.com are unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Mar 23, 14:02 UTC
Mar 22, 2020
Resolved - Virtual Office CS and SaaS applications are currently working at expected speeds.
Mar 22, 15:07 UTC
Update - Virtual Office CS and SaaS applications are running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Mar 22, 15:07 UTC
Investigating - We have received reports of slowness in Onvio. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Mar 22, 15:06 UTC