All Systems Operational
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Learning Operational
Checkpoint Research Operational
Confirmation.com Operational
Confirmation.com - Rivio Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
Customer Support Operational
Estudio One (SaaS) Operational
GoFileRoom Operational
Legal Ed Center Operational
NetClient CS Operational
ONESOURCE University Operational
Onvio Firm Management Operational
Onvio Platform Operational
Optimus Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Ufile Online Operational
Virtual Office CS / SaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - The two-factor authentication method to send a code via text message or receive a phone call when logging into your software using your Thomson Reuters Account has been working as expected and we have updated this to resolved. We appreciate your patience.
Mar 26, 15:07 EDT
Monitoring - The two-factor authentication method to send a code via text message or phone call when logging into your software using your Thomson Reuters Account is working as expected in most attempts. Some customers may see a delay to receive the notification as the system gets caught back up. If you do not receive the notification, please select the option to "try another method" available on the authentication screen. We will continue to monitor the status and provide an update when it is considered fully resolved.
Mar 26, 11:34 EDT
Update - We are still investigating intermittent issues with the two-factor authentication method to send a code via text message or phone call when logging into your software using your Thomson Reuters Account. Some customers may receive successful authentication immediately. If you do not, please select the option to "try another method" available on the authentication screen. We will provide another update as soon as we have more information.
Mar 26, 10:00 EDT
Investigating - We are investigating an intermittent issue with the two-factor authentication method to send a code via text message or phone call when logging into your software using your Thomson Reuters Account. In the meantime, please select try another method on the screen that is asking you to verify your identity. Try another method will provide you the ability to verify your identity via other methods that you have already established such as email or a recovery code. We are investigating the issue and will provide an update as soon as we have more information.
Mar 26, 09:01 EDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024
Resolved - Checkpoint Learning - Compliance Learning is currently working at expected speeds.
Mar 23, 10:57 EDT
Identified - We have received reports of slowness in Checkpoint Learning - Compliance Learning. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Mar 23, 08:28 EDT
Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.