All Systems Operational
AdvanceFlow Operational
Checkpoint Engage with AdvanceFlow Operational
Checkpoint Engage with Onvio Operational
Checkpoint Research Operational
Compliance Learning Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
CS Professional Suite Local Login Operational
GoFileRoom Operational
GoSystem Tax RS Operational
LearnLive Operational
Legal Ed Center Operational
OnBalance Operational
ONESOURCE University Operational
Onvio Platform Operational
Onvio Firm Management Operational
Onvio Tax Operational
NetClient CS Operational
Tax eLearning Operational
Virtual Office CS / SaaS Operational
Web Builder CS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019
Resolved - GoFileRoom is currently working for all customers.
Aug 19, 14:52 UTC
Identified - GoFileRoom is currently unavailable for some customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 19, 14:00 UTC
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Resolved - At this time, GoFileRoom and AdvanceFlow should be working as expected. If you are still experiencing issues with logging in and adding documents through add-in integration, please manually delete your temporary Internet files (instructions are posted to the GoFileRoom Alerts and Notices).
Aug 15, 13:52 UTC
Update - GoFileRoom and AdvanceFlow are currently available for all customers. However, some customers may be experiencing errors when trying to upload to or edit documents within GoFileRoom and AdvanceFlow. If you are currently experiencing uploading problems, you can directly upload documents through the GoFileRoom website. We're sorry for the disruption and our development teams are working to fix this as soon as possible.
Aug 14, 18:51 UTC
Update - We are continuing to work on a fix for this issue.
Aug 14, 16:53 UTC
Identified - GoFileRoom is currently available for all customers. However, some customers may be experiencing errors when trying to upload documents through the Control Panel Add-In. If you are currently experiencing this problem, you can directly upload documents through GoFileRoom. We're sorry for the disruption and our development teams are working to fix this as soon as possible.
Aug 14, 16:53 UTC
Resolved - Onvio is currently working at expected speeds.
Aug 15, 03:11 UTC
Update - Onvio is running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 15, 02:52 UTC
Investigating - We have received reports of slowness in Onvio. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Aug 15, 02:41 UTC
Aug 14, 2019
Resolved - GoSystem Tax RS is currently working for all customers. After investigation, it was discovered that an internal healthcheck returned an erroneous result for the mobile service which triggered the alert. No actual service disruption occurred, and the healthcheck has been corrected.
Aug 14, 15:26 UTC
Update - GoSystem Tax RS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 14, 15:24 UTC
Update - GoSystem Tax RS is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 14, 15:24 UTC
Investigating - We have received reports that GoSystem Tax RS is unavailable. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Aug 14, 15:23 UTC
Aug 13, 2019

No incidents reported.

Aug 12, 2019
Resolved - GoSystem Tax RS is currently working for all customers.
Aug 12, 10:05 UTC
Investigating - We have received reports that GoSystem Tax RS is running slowly. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Aug 12, 10:04 UTC
Aug 11, 2019
Resolved - GoSystem Tax RS is currently working for all customers. The ONESOURCE Platform maintenance activities have been completed.
Aug 11, 10:19 UTC
Update - GoSystem Tax RS is currently unavailable for all customers. We're sorry for the disruption as the planned maintenance continues.
Aug 11, 07:07 UTC
Investigating - The ONESOURCE Platform is undergoing planned system maintenance, and as a result, GoSystem Tax RS is unavailable.
Aug 11, 05:38 UTC
Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019
Resolved - Onvio is currently working at expected speeds.
Aug 6, 18:56 UTC
Update - Onvio is running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 6, 18:52 UTC
Investigating - We have received reports of slowness in Onvio. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Aug 6, 18:52 UTC
Resolved - GoFileRoom is currently working at expected speeds.
Aug 6, 04:06 UTC
Update - GoFileRoom is running slowly. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.
Aug 6, 04:04 UTC
Investigating - We have received reports of slowness in GoFileRoom. We're investigating and monitoring the situation. We'll update the status page and send an update to subscribers as soon as we have more information.
Aug 6, 03:10 UTC