Thomson Reuters Tax and Accounting Professionals Status

All Systems Operational

Checkpoint Research Operational

CoCounsel for Tax, Audit & Accounting Operational

Core - Tax, Audit & Accounting Operational

Ready to Advise Operational

Ready to Review Operational

Confirmation.com Operational

CS Connect/Electronic Filing Operational

Customer Support Operational

Engagement Manager Operational

GoFileRoom Operational

Guided Assurance Operational

NetClient CS Operational

NetFirm CS Operational

Onvio Firm Management Operational

Tax and Accounting Professionals Learning Center Operational

Thomson Reuters Account Operational

Virtual Office CS / SaaS Operational

SurePrep FileRoom Operational

SurePrep SPbinder Operational

SurePrep 1040SCAN Review Wizard Operational

SurePrep Reviewer Dashboard Operational

SurePrep TaxCaddy Operational

TaxCaddy Dashboard Operational

TaxCaddy Email Notifications Operational

TaxCaddy Taxpayer iOS App Operational

TaxCaddy Taxpayer Android App Operational

TaxCaddy Taxpayer Browser-based Portal Operational

Twilio (Two-Factor Authentication) Operational

SurePrep API Operational

SurePrep Integrations Operational

GoSystem Tax Integration Operational

GoFileRoom Integration Operational

CCH Axcess Tax Integration Operational

Lacerte Tax Integration Operational

UltraTax Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

Engagement Manager (US) will be updated on Wednesday, March 25th between 1:00 a.m. and 4:00 a.m. EST.

Completed - The scheduled maintenance has been completed.
Mar 25, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 EDT

Scheduled - Engagement Manager in the United States region will be updated on Wednesday, March 25th between 1:00 a.m. and 4:00 a.m. EST.

For more information about this update, please view our Future Release Notes.

For information from our previous releases, please view our current and prior Release Notes.
Mar 18, 17:33 EDT

Engagement Manager (UK) will be updated on Wednesday, March 25th between 3:00 a.m. and 6:00 a.m. GMT

Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 EDT

Scheduled - Engagement Manager in the United Kingdom region will be updated on Wednesday, March 25th between 3:00 a.m. and 6:00 a.m. GMT.

For more information about this update, please view our Future Release Notes.

For information from our previous releases, please view our current and prior Release Notes.
Mar 18, 17:42 EDT

Mar 24, 2026

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

Scheduled SurePrep Maintenance

Completed - The scheduled maintenance has been completed.
Mar 21, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 21:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 14:02 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 21, 13:57 EDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 04:14 EDT

Scheduled - We would like to inform you that scheduled maintenance has been planned for Saturday, March 21 at 09:00 PM EST, with an expected completion time of Saturday, March 21 at 11:00 PM EST. During this window, the system will be unavailable for use.

Please note that while we anticipate the maintenance to be completed within the timeframe outlined above or earlier, there is a possibility that work may extend beyond the scheduled window. Should this occur, we will provide timely updates via our status page to keep you informed of our progress and revised completion estimates.

We have scheduled this maintenance during off-peak hours in an effort to minimize any disruption to your operations. We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.

For real-time updates, please refer to our status page throughout the maintenance period.
Mar 20, 04:13 EDT

Mar 20, 2026

Scheduled SurePrep TaxCaddy Maintenance

Completed - The scheduled maintenance has been completed.
Mar 20, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:30 EDT

Scheduled - Due to maintenance activities our system will be down on Friday, March 20th from 3:30 AM EST to 7:00 AM EST. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience.
Mar 20, 02:07 EDT

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.