All Systems Operational

Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 23, 2026

No incidents reported today.

Feb 22, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Feb 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:00 EST
Scheduled - We would like to inform you that on Saturday, February 21 from 22:00 EST to Sunday, February 22, 06:00 EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Feb 19, 15:07 EST
Feb 21, 2026
Feb 20, 2026

No incidents reported.

Feb 19, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 03:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 00:00 EST
Scheduled - We would like to inform you that on Thursday, February 19 from 12:00 AM EST to Thursday, February 19, 3:30 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Feb 18, 10:58 EST
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Scheduled SurePrep Maintennace
Completed - The scheduled maintenance has been completed.
Feb 15, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:00 EST
Scheduled - We would like to inform you that on Saturday, February 14 from 10:00 PM EST to Sunday, February 15, 6:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Feb 11, 19:32 EST
Feb 14, 2026
Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

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