Skip to main content
Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific TAAP products.
CS Connect - E-File Processing Delay and Erroneous Rejections
Incident
Report for Thomson Reuters Tax and Accounting Professionals
Resolved
Electronic file transmissions have resumed to normal levels for the majority of customers and status information is available in the electronic filing window or green e icon.
If you encountered an erroneous rejection with blank details, these files have been received and transmitted. Upon receiving the acknowledgement from the taxing agency, the efile status will be updated.
Returns that have been rejected due to a payment date being in the past, please update the payment date to the current date, recreate and resubmit the efile.
If you encountered an erroneous rejection with blank details, these files have been received and transmitted. Upon receiving the acknowledgement from the taxing agency, the efile status will be updated.
Returns that have been rejected due to a payment date being in the past, please update the payment date to the current date, recreate and resubmit the efile.
Identified
Electronic file transmissions have resumed to normal levels for the majority of customers and status information is available in the electronic filing window or green e icon.
If you encountered an erroneous rejection with blank details, these files have been received and transmitted. Upon receiving the acknowledgement from the taxing agency, the efile status will be updated.
Returns that have been rejected due to a payment date being in the past, please update the payment date to the current date, recreate and resubmit the efile.
If you encountered an erroneous rejection with blank details, these files have been received and transmitted. Upon receiving the acknowledgement from the taxing agency, the efile status will be updated.
Returns that have been rejected due to a payment date being in the past, please update the payment date to the current date, recreate and resubmit the efile.
This incident affected: CS Connect/Electronic Filing.