Scheduled TaxCaddy Maintenance

Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals

Completed

The scheduled maintenance has been completed.

Posted Aug 17, 2025 - 09:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 16, 2025 - 23:30 EDT

Scheduled

TaxCaddy will undergo the following maintenance period:

We would like to inform you that on Saturday, August 16 from 11:30 PM EDT to Sunday, August 17 9:30 AM EDT, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.

Posted Aug 13, 2025 - 13:29 EDT

This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal) and SurePrep API.