SurePrep Scheduled Maintenance

Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals

Completed

The scheduled maintenance has been completed.
Posted Nov 19, 2025 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2025 - 22:00 EST

Scheduled

We would like to inform you that on Tuesday, November 18 from 10:00 PM EDT to Wednesday, November 19 at 02:00 AM EDT, we will be deploying important updates to our system. During this time, the system queues will operate at limited capacity for some features.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Posted Nov 14, 2025 - 16:04 EST
This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard) and SurePrep SPbinder, SurePrep 1040SCAN Review Wizard, SurePrep Reviewer Dashboard, SurePrep API.