Scheduled SurePrep Maintenance

Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals

Completed

We would like to inform you that the Scheduled SurePrep Maintenance planned on Saturday, May 17 from 11:00 PM EDT to Sunday, May 18 7:00 AM EDT has been canceled. All SurePrep services will remain fully operational during this period. If you have any questions or need further assistance, please contact us at sureprep.support@thomsonreuters.com

Posted May 14, 2025 - 18:32 EDT

Scheduled

We would like to inform you that on Saturday, May 17 from 11:00 PM EDT to Sunday, May 18 7:00 AM EDT, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.

Posted May 12, 2025 - 18:29 EDT

This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard), SurePrep Integrations (GoSystem Tax Integration, GoFileRoom Integration, CCH Axcess Tax Integration, Lacerte Tax Integration, UltraTax Integration), and SurePrep FileRoom, SurePrep SPbinder, SurePrep 1040SCAN Review Wizard, SurePrep Reviewer Dashboard, SurePrep API.