Engagement Manager Server Error

Incident Report for Thomson Reuters Tax and Accounting Professionals

Resolved

Our metrics and internal testing continue to indicate Engagement Manager remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Posted Aug 18, 2026 - 09:59 EDT

Investigating

Based on our internal monitoring, we are aware that some customers are receiving a server error when attempting to login to Engagement Manager. We are currently working to restore services and will provide an update as soon as we have more information.
Posted Aug 18, 2026 - 09:28 EDT
This incident affected: Engagement Manager and Guided Assurance.
← Current Status Powered by Atlassian Statuspage