Scheduled SurePrep TaxCaddy Maintenance

Scheduled for Nov 26, 23:00 EST - Nov 27, 05:00 EST

Scheduled

TaxCaddy will undergo the following maintenance period:

We would like to inform you that on Wednesday, November 26 from 11:00 PM EDT to Thursday, November27, 05:00 AM EDT, customers may experience degraded performance during this maintenance period.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.

Posted Nov 20, 2025 - 01:18 EST

This scheduled maintenance affects: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal) and SurePrep FileRoom, SurePrep API.