Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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Our metrics and internal testing continue to indicate the ability to download documents within SafeSend One remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Posted Oct 14, 2026 - 22:10 EDT
Monitoring
We have implemented a fix that restored performance when downloading documents within SafeSend One. We will continue to closely monitor our internal metrics and customer contacts to ensure the issue is fully resolved. We will provide another update as soon as we have more information.
Posted Oct 14, 2026 - 19:00 EDT
This incident affected: SafeSend (SafeSend Returns).
