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SafeSend Returns - US - Service Disruption

Monitoring

We have implemented a fix that restored performance in SafeSend. We will continue to closely monitor our internal metrics and customer contacts to ensure the issue is fully resolved. We will provide another update as soon as we have more information.
Posted Nov 10, 2026 - 09:45 EST

Investigating

Based on our internal monitoring, we are aware that some customers cannot login to SafeSend. We are currently working to restore services and will provide an update as soon as we have more information.
Posted Nov 10, 2026 - 08:50 EST
This incident affects: CS Connect/Electronic Filing.