Scheduled SurePrep TaxCaddy Maintenance

Scheduled for May 18, 00:30 - 02:00 EDT

Scheduled

We would like to inform you that on Monday, May 18th from 12:30 AM EST to Monday, May 18th, 2:00 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.

Posted May 15, 2026 - 13:00 EDT

This scheduled maintenance affects: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal).