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Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific TAAP products.
Scheduled SurePrep TaxCaddy Maintenance
Scheduled Maintenance
Report for Thomson Reuters Tax and Accounting Professionals
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We would like to inform you that on Wednesday, October 21 from 12:30 AM EDT to Wednesday, October 21, 4:30 AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.
We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal, Twilio (Two-Factor Authentication)).