Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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Our metrics and internal testing continue to indicate the ability to login to SurePrep remain in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Posted Oct 22, 2026 - 05:07 EDT
Update
We are continuing to work on a fix for this issue.
Posted Oct 22, 2026 - 04:42 EDT
Identified
We are aware that some customers cannot login to SurePrep or are receiving errors when trying to access FileRoom within SurePrep. We are currently working to restore services and will provide an update as soon as we have more information.
Posted Oct 22, 2026 - 04:41 EDT
This incident affected: SurePrep FileRoom, SurePrep SPbinder, SurePrep 1040SCAN Review Wizard, SurePrep Reviewer Dashboard, and SurePrep API.
