Skip to main content
Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific TAAP products.
SurePrep Maintenance - Rescheduled
Scheduled Maintenance
Report for Thomson Reuters Tax and Accounting Professionals
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
The scheduled SurePrep production maintenance originally planned for September 26, 2026, from 6:00 PM to 8:00 PM PST has been rescheduled to September 27, 2026, from 5:30 PM to 7:30 PM PST.
This change is due to an unexpected service disruption affecting a third-party service required to support our deployment process. While SurePrep services were not impacted by this disruption, we have rescheduled the maintenance to ensure the deployment can be completed safely and reliably.
No outage is expected. During the maintenance window, customers may experience intermittent degraded performance as processing queues operate at reduced capacity.
This change is due to an unexpected service disruption affecting a third-party service required to support our deployment process. While SurePrep services were not impacted by this disruption, we have rescheduled the maintenance to ensure the deployment can be completed safely and reliably.
No outage is expected. During the maintenance window, customers may experience intermittent degraded performance as processing queues operate at reduced capacity.
This scheduled maintenance affected: SurePrep SPbinder and SurePrep 1040SCAN Review Wizard.