Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific TAAP products.
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The system is fully available to EU customers for uploads and downloads.
Posted Jun 27, 2022 - 07:54 EDT
Update
The connection remains stable and we continue to monitor.
Posted Jun 25, 2022 - 08:32 EDT
Monitoring
The vendor has corrected the issue with the connection and we are now monitoring. EU customers can now access the downloads / uploads
Posted Jun 24, 2022 - 19:01 EDT
Update
The vendor is still working on the issue.
Posted Jun 24, 2022 - 17:02 EDT
Identified
The vendor connection has disconnected again. We are working the the vendor support team.
Posted Jun 24, 2022 - 10:36 EDT
Monitoring
The Vendor has established connectivity and the links are back on line, we are monitoring for the remainder of the day.
Posted Jun 24, 2022 - 05:56 EDT
Identified
The network provider has some links down and have completed a initial diagnosis and will be following up soon. This is affecting the EU customers at this time for attachments being uploaded and downloaded.
Posted Jun 23, 2022 - 18:11 EDT
Update
We are continuing to investigate this issue.
Posted Jun 23, 2022 - 17:15 EDT
Investigating
We are currently investigating a issue with a loss of connection between our primary and EU data center resulting in a failure to download or upload attachments. This is only affecting the EU customers.