Extended SurePrep Maintenance

Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals

Completed

The scheduled maintenance has been completed.
Posted Aug 03, 2025 - 08:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 03, 2025 - 06:00 EDT

Scheduled

We would like to inform you that the ongoing SurePrep maintenance has extended beyond the initially scheduled time and will now continue until 8 am EDT. During this period, the SurePrep services are not fully operational. We strongly advise our customers to refrain from using the services until the maintenance is completed. We anticipate having the services available shortly and will provide updates as soon as they are restored.

Thank you for your patience and understanding.
Posted Aug 03, 2025 - 05:54 EDT
This scheduled maintenance affected: SurePrep Integrations (GoSystem Tax Integration, GoFileRoom Integration, CCH Axcess Tax Integration, Lacerte Tax Integration, UltraTax Integration) and SurePrep FileRoom, SurePrep SPbinder, SurePrep 1040SCAN Review Wizard, SurePrep Reviewer Dashboard, SurePrep API.