Extended SurePrep Maintenance
Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals
Completed
The scheduled maintenance has been completed.
Posted Nov 22, 2024 - 21:59 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 22, 2024 - 20:10 EST
Scheduled
Last night, the SurePrep technology team scheduled a major update aimed at enhancing the customer experience. However, we encountered issues that extended the maintenance window and has prevented access to the SurePrep services. We expect to complete the maintenance later today and we sincerely apologize for the service interruption.
Posted Nov 22, 2024 - 20:08 EST
This scheduled maintenance affected: SurePrep FileRoom, SurePrep SPbinder, SurePrep 1040SCAN Review Wizard, SurePrep Reviewer Dashboard, and SurePrep API.