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Welcome to the Thomson Reuters TAAP Status page – This is the centralized resource for real-time visibility into the performance and availability of all TAAP products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our TAAP product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific TAAP products.
Scheduled TaxCaddy Maintenance
Scheduled Maintenance
Report for Thomson Reuters Tax and Accounting Professionals
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
TaxCaddy will undergo the following maintenance period:
We would like to inform you that on Tuesday, November 25 from 10:00 PM EST to Wednesday, November 26, 06:00 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.
We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
We would like to inform you that on Tuesday, November 25 from 10:00 PM EST to Wednesday, November 26, 06:00 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.
We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal) and SurePrep API.