Scheduled SurePrep TaxCaddy Maintenance

Scheduled Maintenance Report for Thomson Reuters Tax and Accounting Professionals

Completed

The scheduled maintenance has been completed.

Posted Jul 13, 2026 - 03:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 13, 2026 - 00:30 EDT

Scheduled

We would like to inform you that on Sunday, July 12 from 11:30 PM EST to Monday, July 13 at 02:30 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.

Posted Jul 10, 2026 - 14:01 EDT

This scheduled maintenance affected: SurePrep TaxCaddy (TaxCaddy Dashboard, TaxCaddy Email Notifications, TaxCaddy Taxpayer iOS App, TaxCaddy Taxpayer Android App, TaxCaddy Taxpayer Browser-based Portal).