Thomson Reuters Tax and Accounting Professionals Status

All Systems Operational

Audit Intelligence Analyze Operational

Audit Intelligence Test Operational

Checkpoint Research Operational

CoCounsel for Tax, Audit & Accounting Operational

Core - Tax, Audit & Accounting Operational

Ready to Advise Operational

Ready to Review Operational

Confirmation.com Operational

CS Connect/Electronic Filing Operational

Customer Support Operational

Engagement Manager Operational

GoFileRoom Operational

Guided Assurance Operational

NetClient CS Operational

NetFirm CS Operational

Onvio Firm Management Operational

Tax and Accounting Professionals Learning Center Operational

Thomson Reuters Account Operational

Virtual Office CS / SaaS Operational

SurePrep FileRoom Operational

SurePrep SPbinder Operational

SurePrep 1040SCAN Review Wizard Operational

SurePrep Reviewer Dashboard Operational

SurePrep TaxCaddy Operational

TaxCaddy Dashboard Operational

TaxCaddy Email Notifications Operational

TaxCaddy Taxpayer iOS App Operational

TaxCaddy Taxpayer Android App Operational

TaxCaddy Taxpayer Browser-based Portal Operational

Twilio (Two-Factor Authentication) Operational

SurePrep API Operational

SurePrep Integrations Operational

GoSystem Tax Integration Operational

GoFileRoom Integration Operational

CCH Axcess Tax Integration Operational

Lacerte Tax Integration Operational

UltraTax Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 30, 2026

No incidents reported today.

Jun 29, 2026

Scheduled SurePrep TaxCaddy Maintenance

Completed - The scheduled maintenance has been completed.
Jun 29, 03:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:30 EDT

Scheduled - We would like to inform you that on Monday, June 29, 2026, from 12:30 AM EDT to Monday, June 29, 2026, 03:30 AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 25, 10:56 EDT

Jun 28, 2026

Scheduled SurePrep Maintenance

Completed - The scheduled maintenance has been completed.
Jun 28, 04:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 23:30 EDT

Scheduled - We would like to inform you that on Saturday, June 27th from 11:30 PM EDT to Sunday, June 28th, 4:30 AM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 23, 14:29 EDT

Jun 27, 2026

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

Scheduled SurePrep Maintenance

Completed - The scheduled maintenance has been completed.
Jun 20, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 23:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 09:37 EDT

Scheduled - We would like to inform you that on Friday, June 19th from 11PM EST to Saturday, June 20th, 3AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 18, 09:36 EDT

Jun 19, 2026

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

Scheduled SurePrep Maintenance

Completed - The scheduled maintenance has been completed.
Jun 16, 23:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:30 EDT

Scheduled - We would like to inform you that on Wednesday, June 17th from 8:30 PM EDT to Wednesday, June 17th, 11:30 PM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 16, 17:42 EDT