All Systems Operational

Audit Intelligence Analyze Operational
Audit Intelligence Test Operational
Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled SurePrep Maintenance Jun 27, 2026 23:30 - Jun 28, 2026 04:30 EDT

We would like to inform you that on Saturday, June 27th from 11:30 PM EDT to Sunday, June 28th, 4:30 AM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Posted on Jun 23, 2026 - 14:29 EDT

Scheduled SurePrep TaxCaddy Maintenance Jun 29, 2026 00:30-03:30 EDT

We would like to inform you that on Monday, June 29, 2026, from 12:30 AM EDT to Monday, June 29, 2026, 03:30 AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Posted on Jun 25, 2026 - 10:56 EDT
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 09:37 EDT
Scheduled - We would like to inform you that on Friday, June 19th from 11PM EST to Saturday, June 20th, 3AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 18, 09:36 EDT
Jun 19, 2026
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:30 EDT
Scheduled - We would like to inform you that on Wednesday, June 17th from 8:30 PM EDT to Wednesday, June 17th, 11:30 PM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 16, 17:42 EDT
Jun 15, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
Jun 15, 03:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:30 EDT
Scheduled - We would like to inform you that on Monday, June 15th from 12:30 AM EDT to Monday, June 15th, 3:30 AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Jun 12, 17:20 EDT
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

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