All Systems Operational

Audit Intelligence Analyze Operational
Audit Intelligence Test Operational
Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled SurePrep Maintenance May 23, 2026 23:00 - May 24, 2026 03:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
May 18, 2026 - 03:50 EDT
Scheduled - We would like to inform you that on Saturday, May 23 from 11:00 PM EDT to Sunday, May 24, 3:00 AM EDT, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
May 18, 2026 - 03:49 EDT
May 19, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 03:43 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 18, 03:37 EDT
Scheduled - We would like to inform you that on Tuesday, 19th May from 12.30AM EDT to Tuesday, May 19th, 2.00AM EDT, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
May 18, 03:37 EDT
May 18, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:30 EDT
Scheduled - We would like to inform you that on Monday, May 18th from 12:30 AM EST to Monday, May 18th, 2:00 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
May 15, 13:00 EDT
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:30 EDT
Update - Please see the following adjustments which have been made to this scheduled maintenance period:

We would like to inform you that on Sunday, May 17th from 8:30 PM EST to Monday, May 18th, 1:30 AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
May 13, 21:26 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 12, 04:00 EDT
Scheduled - We would like to inform you that on Sunday, May 17th from 11:30 PM EST to Monday, May 18th, 5:30 AM EST, we will be deploying important updates to our system. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
May 7, 16:22 EDT
May 17, 2026
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
May 5, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:30 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 14:49 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 07:47 EDT
Scheduled - We would like to inform you that on Sunday, May 03 from 11:30 PM EST to Monday, May 04, 1:00 AM EST, we will be performing scheduled maintenance to improve the performance and capacity of our TaxCaddy service. During this time the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Apr 29, 07:46 EDT
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