All Systems Operational

Checkpoint Research Operational
CoCounsel for Tax, Audit & Accounting Operational
Core - Tax, Audit & Accounting Operational
Ready to Advise Operational
Ready to Review Operational
Confirmation.com Operational
CS Connect/Electronic Filing Operational
Customer Support Operational
Engagement Manager Operational
GoFileRoom Operational
Guided Assurance Operational
NetClient CS Operational
NetFirm CS Operational
Onvio Firm Management Operational
Tax and Accounting Professionals Learning Center Operational
Thomson Reuters Account Operational
Virtual Office CS / SaaS Operational
SurePrep FileRoom Operational
SurePrep SPbinder Operational
SurePrep 1040SCAN Review Wizard Operational
SurePrep Reviewer Dashboard Operational
SurePrep TaxCaddy Operational
TaxCaddy Dashboard Operational
TaxCaddy Email Notifications Operational
TaxCaddy Taxpayer iOS App Operational
TaxCaddy Taxpayer Android App Operational
TaxCaddy Taxpayer Browser-based Portal Operational
Twilio (Two-Factor Authentication) Operational
SurePrep API Operational
SurePrep Integrations Operational
GoSystem Tax Integration Operational
GoFileRoom Integration Operational
CCH Axcess Tax Integration Operational
Lacerte Tax Integration Operational
UltraTax Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 4, 2026
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Jan 4, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 22:30 EST
Scheduled - We would like to inform you that on Saturday, January 3 from 10:30 PM EST to Sunday, January 4, 06:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Dec 30, 14:43 EST
Jan 3, 2026
Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Dec 28, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 27, 23:00 EST
Scheduled - We would like to inform you that on Saturday, December 27 from 11:00 PM EST to Sunday, December 28, 08:00 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Dec 23, 02:34 EST
Dec 27, 2025
Dec 26, 2025
Scheduled SurePrep TaxCaddy Maintenance
Completed - The scheduled maintenance has been completed.
Dec 26, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 25, 23:30 EST
Scheduled - TaxCaddy will undergo the following maintenance period:

We would like to inform you that on Thursday, December 25 from 11:30 PM EST to Friday, December 26, 04:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Dec 19, 07:46 EST
Dec 25, 2025
Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025
Scheduled SurePrep Maintenance
Completed - The scheduled maintenance has been completed.
Dec 21, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 22:30 EST
Scheduled - We would like to inform you that on Saturday, December 20 from 10:30 PM EST to Sunday, December 21, 06:30 AM EST, we will be deploying important updates to our system. During this time, the system will be unavailable for use.

We schedule these updates during off-peak hours to minimize the impact on your experience. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience as we work to enhance our services.
Dec 15, 22:31 EST
CS Connect - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 21, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 22:00 EST
Scheduled - We will be performing scheduled system maintenance for CS Connect on the evening of Saturday, December 20th, from 10:00 PM to 1:00 AM EST on Sunday. CS Connect will not be available during this timeframe.

This includes, but is not limited to electronic filing, application updates, license retrieval, and retrieving per-return pricing (PRP) codes. We apologize in advance for any inconvenience this may cause your firm or your clients.
Dec 16, 14:56 EST
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