Resolved -
Our metrics and internal testing continue to indicate access to secure.netlinksolution.com remains in a healthy state. In addition, no new customer contacts have been received that are associated with this issue. Given this, we will move this incident to resolved status.
Mar 5, 15:46 EST
Monitoring -
We have tested and implemented a fix that restored access to secure.netlinksolution.com. We are closely monitoring the changes and customer contacts to ensure the issue has been fully remediated. We will continue to provide you updates on the status of the environment.
Mar 5, 14:41 EST
Investigating -
Our internal monitoring indicates that secure.netlinksolution.com is unavailable, which will prevent access to Virtual Office CS and Software as a Service. We are currently working to restore services and will provide an update as soon as we have more information.
Mar 5, 14:29 EST