Thomson Reuters Tax and Accounting Professionals Status - Onvio Platform - US - Service Disruption

Onvio Platform - US - Service Disruption - Update

Incident Report for Thomson Reuters Tax and Accounting Professionals

Resolved

We have resolved the slowness in accessing documents and projects as well, we apologize for the inconvenience.

Posted May 11, 2021 - 11:23 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 11, 2021 - 11:14 EDT

Identified

We have restored the ability to login but are still experiencing some slowness in accessing documents and projects, we're working to further mitigate.

Posted May 11, 2021 - 11:14 EDT

Investigating

Onvio is currently unavailable for all customers. We're sorry for the disruption and our development teams are working to fix this as soon as possible. We'll send an update when we have more information.

Posted May 11, 2021 - 11:04 EDT

This incident affected: Onvio Firm Management and Onvio Platform.